Refund policy

Refunds will be processed only through the original mode of payment.

Customers may request a refund within 15 days from the date of purchase, provided that the item is unused and in its original packaging.

Refunds may take up to 15 business days to process, depending on the payment method and financial institution.

Method of Payment, Card Types Accepted, and Currency

We accept online payments using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).

The logos of the accepted payment methods will be displayed on our Home page and Payment Checkout page.

Delivery/Shipping/Services Policy

https://www.pharmatechme.com/ will NOT deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of UAE.

Delivery times vary based on location and product availability.

Shipping fees and estimated delivery times will be displayed at checkout before confirming the order.